Viva
Imran Riyasat
PRODUCT CARE
Shipping
We are committed to delivering your orders as quickly and reliably as possible. Your purchase will be processed within 1-2 business days after order confirmation. Delivery times vary based on your location and may range from 3 to 7 business days. We offer several shipping options, including standard and express delivery.
Once your order has shipped, you will receive a notification with a tracking number so you can monitor its progress. If you have any questions about shipping, please contact our customer support team.
Returns
If you are not completely satisfied with your purchase, you may return the item within 14 days of receipt. To be eligible for a return, the item must be in its original packaging and in the same condition as when you received it.
To initiate a return, please contact our customer support team for instructions and to obtain a return authorization. Once we receive the returned item, we will process your return and, if applicable, issue a refund to your original payment method within 7-10 business days.
Please note that some items may be excluded from the return policy. For more details, refer to our full return policy or contact us directly.
As garments are handmade and handwoven, natural variations in colours and weaves are a characteristic of the textile, and may be found in the finished garments as well.